Reference

Your legal terms at bento138

Your legal page gives the account rules, wallet checks, data use, and access conditions before you open your account.

Account termsWallet checksCookie controlsData requests
bento138 Your legal terms at bento138
CONTACT ROUTES

Contact us about legal records

Fast legal replies start with a verifiable account trail. If you message us from Surabaya or another Indonesia city, include your username, phone number, and the exact wallet rail so we can trace the record without asking you to repeat the same details. Our support desk handles legal questions from 09:00 to 23:00 WIB through chat, email, and account tickets.

Team online

Account chat

Use the chat after login for legal questions tied to your account, wallet entries, or device access. We can see the session, confirm ownership, and reply without exposing private records outside your account area.

Email desk

Send legal requests to [email protected] when you cannot log in or need a written reply. Include your username, phone number, payment rail, and date so our team can locate the record.

Account ticket

Open a ticket from the profile menu when you need a data change, account closure request, or cookie question tracked by reference number. Tickets stay attached to your login history for follow-up.

DATA CARE

How we manage your legal data

Your legal data is handled through account steps you can see: login checks, wallet matching, cookie settings, and profile records.

Account identity

We connect legal requests to your username, phone number, and login status before discussing account records.

Wallet records

DANA, OVO, GoPay, and QRIS entries may store rail name, time, amount status, and reference codes.

Cookie controls

Cookies help keep your session active, remember device settings, and flag unusual access.

Retention checks

We keep account and wallet records only as long as needed for service, dispute handling, security checks, and legal duties.

Change requests

If your phone number, name spelling, or wallet reference is wrong, contact us with the correct detail and proof of…

Security review

A new device, repeated login failure, or mismatched wallet name may trigger extra checks.

Legal questions you may search

These answers focus on the legal page only: account terms, data handling, wallet records, cookies, access rules, and contact steps. If your question involves a live wallet record, use account chat so we can see the session and check DANA, OVO, GoPay, or QRIS details safely.

Your account is covered by our posted terms, wallet rules, privacy wording, cookie use, and access checks. Eligibility depends on local law, and we may ask for account verification before changing records.

We may keep payment rail name, transaction time, status, account identifier, and reference codes for DANA, OVO, GoPay, or QRIS. These details help us match your wallet history to your account.

Contact chat, email [email protected], or open an account ticket with your username, phone number, and the detail you want corrected. We check ownership before changing legal or wallet records.

Yes, you can request closure through account chat or email. We review open wallet entries, pending tickets, and identity checks first, then confirm the outcome through a channel tied to your account.

Those details help us confirm that the request comes from the account holder. Without a match, we cannot discuss wallet references, login history, or private account records through chat or email.

Cookies support login sessions, device recognition, and security checks. Clearing cookies may sign you out or trigger a fresh verification step, but it does not remove wallet records already tied to your account.

Use account chat or email [email protected] and describe what you see. Access where local law permits may vary by location, device checks, or account status, so we review the account trail first.